'e – Sahaayataa' is an e-channel for the entire base of members and students of the Institute of Chartered Accountants of India (ICAI) and other stakeholders of the profession wherein all their queries/complaints/grievances pertaining to the day to day working are being catered and are being resolved. The objective of 'e – Sahaayataa' is to provide timely services to all the stakeholders of the profession throughout the globe.
This is to clarify that the facility of 'e – Sahaayataa' is meant mainly to provide suitable answer(s)/status on the administrative aspects of the query(ies) pertaining to all stakeholders only. In other words, this facility is not meant for seeking the Institute’s opinion/views on matters pertaining to policies, various technical and ethical standards issued by the Institute and the disciplinary cases pending at various levels including the courts of law etc.
For providing expert opinion on matters relating to accounting and/or auditing principles and allied matters a separate procedure is required to be followed, in terms of guidelines specified by Expert Advisory Committee of ICAI for details please visit www.icai.org. Similarly, in respect of any other query(ies) on the technical standards including ethical standards issued under the aegis of the Council, the matter needs to be referred to the concerned Committee/Department for appropriate response.
All the technical/academic queries, the students may send e-mail at firstname.lastname@example.org instead of writing their queries through e-sahaayataa mode.
Therefore, the members, students and other stakeholders are requested to kindly post their grievances which are only general and administrative in nature. In case of technical queries or expert opinion, the concerned Committee can be approached which are listed at Institute’s website i.e. www.icai.org